Shipping / Delivery Policy
Last Updated on: 9th November 2023
Mudita is committed to ensuring the prompt and efficient delivery of our online education services. Our delivery policy is designed to provide you with a clear understanding of how we provide access to our online courses.
Access to Online Courses:
Upon successful completion of your purchase, you will receive an email confirmation with details on how to access your online course. Courses are accessible via our secure online platform and can be reached from the 'My Courses' section once you are logged into your account.
Delivery Time:
Access to online courses is typically granted immediately after the purchase has been verified. In cases where manual verification is required, access to the course content will be provided within 24 hours of purchase.
Technical Requirements:
To ensure a seamless learning experience, please ensure you meet the technical requirements specified on our platform, including a stable internet connection and compatibility with our learning management system
Account Creation:
User must create a personal account to access course materials. Instructions for account setup will be provided as part of the purchase process.
System Availability:
Our platform is accessible 24/7, barring any unforeseen technical issues or scheduled maintenance. We will provide advance notice of any system downtime that may affect your ability to access course materials.
Customer Support:
For any technical difficulties or issues with accessing your course, please reach out to our customer support team at aarzoo@aarzooshah.com.
Updates to Course Content:
Ocassionally, course content may be updated or amended to ensure the latest information and resources are provided. Customers will be notified of significant content updates.
Cancellations:
Cancellation and refund requests for online course enrollments are subject to our Refund Policy.
Contact Us:
If you have any questions about the delivery of your online course, please contact us at
aarzoo@aarzooshah.com.We at Mudita pride ourselves on providing high-quality online educational content and support to our customers.